Privacy Policy
Your privacy matters to us. Learn how Saviora collects, uses, stores, and protects your personal information.
Introduction
Welcome to Saviora("we," "our," or "us"). Saviora is a comprehensive personal finance platform engineered to help individuals track income, manage expenses, construct monthly budgets, reach long-term savings goals, and build a resilient financial future.
We recognize that when you entrust Saviora with your personal financial management, you are sharing confidential data. We treat your privacy with paramount importance. This Privacy Policy details the policies and procedures governing how we collect, use, process, disclose, and safeguard your personal information when you access or use our web platform, mobile applications, and associated financial management tools (collectively, the "Services").
Agreement: By accessing or creating an account on Saviora, you acknowledge that you have read, understood, and agreed to the practices described in this Privacy Policy.
Information We Collect
To deliver our personal finance features, verify account authenticity, and personalize your experience, we collect specific categories of personal information provided directly by you during registration or app usage:
Full Name
Used to identify account ownership, personalize dashboards, and manage profile security settings.
Email Address
Used for authentication, sending account verification, password resets, budget alerts, and support responses.
Phone Number
Used for optional multi-factor authentication (MFA) and urgent security alert notifications.
Voluntarily Provided Data
Includes feedback, support ticket attachments, user survey responses, profile images, and custom category labels.
Log Data
Whenever you use Saviora on your web browser or mobile application, our servers automatically collect technical diagnostic information sent by your device:
IP Address
For geolocation verification, DDOS mitigation, and fraud prevention.
Device Information
Hardware specifications, device model, and display resolution.
Operating System
Platform version details (iOS, Android, Windows, macOS, Linux).
App Version
Current Saviora software build and client release version.
Device Identifiers
Encrypted device UUID tokens for session persistence.
Usage Statistics
Feature interactions, session durations, and screen transitions.
Session Information
API response latency, connection speed, and system error events.
We use privacy-preserving analytics services (such as Firebase Analytics) to analyze system health and aggregate app stability. These tools process anonymized performance indicators to help us resolve crashes and optimize platform responsiveness.
Service Providers
We may engage vetted third-party vendors and contractors to assist in maintaining our platform infrastructure, executing specialized services, and analyzing app performance. These providers include:
Third-Party Provider Categories
Security
The security of your personal data is fundamental to our platform engineering. Saviora incorporates defense-in-depth security mechanisms to protect your financial and personal data:
Encryption Standards
Data in transit is protected using TLS 1.3 encryption. All static database storage is protected with AES-256 military-grade encryption.
Secure Infrastructure
Hosted in SOC 2 Type II compliant cloud datacenters featuring round-the-clock monitoring, network isolation, and automated backups.
Administrative Controls
Strict role-based permissions, multi-factor authentication for employees, and audit log tracking prevent internal unauthorized access.
Industry Best Practices
Continuous automated security vulnerability scans, dependency audits, and routine third-party penetration testing.
Security Notice: While we employ commercial best practices to protect your data, no method of transmission over the Internet or method of electronic storage can be guaranteed to be 100% secure. We encourage users to maintain strong passwords and enable two-factor authentication.
International Data Transfers
Saviora operates globally. Your information may be processed or stored on cloud servers located outside of your state, province, or country, where data protection legislation may differ from your local jurisdiction.
When transferring data across international borders, Saviora implements appropriate contractual safeguards—including European Commission Standard Contractual Clauses (SCCs)—to ensure your personal information remains thoroughly protected regardless of geographical location.
Data Retention Timeline
We retain personal data only for as long as necessary to fulfill the purposes for which it was collected or to comply with legal, accounting, or reporting obligations. Below is our standard account retention timeline:
Active Account
Full active access. All financial records and settings are encrypted and instantly synchronized across your devices.
18 Months Inactive
If no login activity occurs for 18 consecutive months, personal data is securely archived into encrypted cold storage.
24+ Months Inactive
Accounts remaining inactive past 24 months are queued for permanent deletion and cryptographic data purging.
You do not need to wait for inactivity timelines. You have the right to request complete account and data deletion at any time via Saviora Account Settings or by emailing support@saviora.com.
Third-Party Links
Our Services may contain hyperlinked connections to external websites, services, or partner integrations that are not owned or controlled by Saviora. Clicking on a third-party link will redirect you to that third party's site.
Informational Warning: Saviora has no control over, and assumes no responsibility for, the content, privacy statements, policies, or practices of any third-party websites or services. We encourage you to read the privacy policies of any third-party platform you visit.
Children's Privacy
Saviora is designed for adults and young adults legally authorized to enter binding agreements. Saviora does not knowingly target, market to, or collect personal information from children under the age of 13.
If you are a parent or legal guardian and discover that your child under 13 has provided personal data to Saviora, please contact us immediately at support@saviora.com so we can delete the information promptly.
Changes to this Privacy Policy
We may update our Privacy Policy periodically to reflect enhancements in platform security, feature developments, or statutory changes.
When material changes occur, we will post the updated policy on this page and revise the "Last Updated" timestamp at the top of the policy. For major modifications, we will issue prominent notifications via email or app interface alerts prior to the changes taking effect.
Questions About This Privacy Policy?
If you have questions, data correction requests, or concerns regarding your privacy at Saviora, our compliance team is here to assist.
Saviora Security & Compliance Office • Response window: 24-48 business hours